Memo List

 

Double 11 (11/11) Promotion


Dear Team,

Starting 3rd November 2024 and running until 15th December 2024, we will be launching our Double 11 (11/11) promotion with an 11% discount on all packages. Please note that there will be no free gifts included during this period.


Here is the discounted pricing list:

Original Price       Discounted Price
694.                      618
1388                     1235
750                       668
1488                     1324
1190                     1060
1500                    1335
1698                    1511
1090                    970
2230                    1985
3319                    2954

Please be prepared to communicate this promotion to your customers effectively. Let’s work together to make this event a success!

Best regards,

Management
Trend Global International Sdn Bhd

 

Additional Free Gift for Customer Reviews on FB


Get an Additional Free Gift of Slimming Cream and AB Spray!
Customers who submit a review on Facebook will be entitled to receive an extra free gift. Follow these steps to claim yours:

Step 1:
Submit your review on (link provided by marketer). Don’t forget to take a screenshot of your review!

Step 2:
Fill out the Google Form and upload the screenshot.
Google Form Link: https://forms.gle/VBJYBmD1oUpfeTJd6

Step 3:
Seller will place the order in the system. Make sure to include the remark to Operations for the Additional Review Free Gift as either "Add FG AB" or "Add FGS".

Step 4:
Operations will send out the additional free gift together with customer order accordingly.

 

Remark to Operation for Free Gifts


Dear Marketers,

All remarks to the operation must be stated clearly using the following codes:

3B Tablet: FG KTP
Water Relief: FG WTP
Zen Meal: FG ZTP

Please ensure accurate usage of these codes in all relevant documentation.


Management
Trend Global International Sdn Bhd

 

Open Box Policy for DHL Shipments


Dear Marketers,

Please be informed of the Open Box service offered by DHL. If your customer requests this service, kindly ensure that you note it in both the "Remark to DHL" and "Remark to Operation" fields. Both remarks are necessary for the request to be processed.

What is the Open Box Service?
The Open Box service allows customers to inspect the contents of their package upon delivery to ensure everything is in order before accepting it.

Please note, there is an additional charge of RM4 for this service, which will be borne by the seller.

Thank you for your attention.


Best regards,
Management
Trend Global International Sdn Bhd

 

October Promotion Package & System Maintenance


Dear Team,

Please be informed that company's October promotion will be effective starting from 6 October 2024, 00:00. All sales orders placed from this time onwards will fall under the October promotion package.

Additionally, the system will be under maintenance from 00:00 until 00:30 on 6 October 2024. You may place your orders for the October promotion package from 00:31 onwards.

For any questions or clarifications, feel free to reach out.

Thank you for your cooperation.

Best regards,
Management
Trend Global International Sdn Bhd

 

Recording of Payments and Product Wallets in CP58


Dear Marketers,

Please be informed that, in line with LHDN requirements, all expenses, claims, incentives, allowances, travel reimbursements, and other payments made by the company to marketers will be recorded in your CP58 form accordingly.

Key Points:
All payments, including expenses, claims, incentives, and allowances, will be reflected in your CP58 form.

Additionally, the allocation of product wallets for marketers will also be included in your CP58.

Please ensure that you are aware of these updates for proper financial reporting.

If you have any questions or require further clarification, feel free to reach out to the Finance Department.

Thank you for your attention.

Best regards,
Management
Trend Global International Sdn Bhd

 

Mandatory Use of Trendwellness Logo Box for Parcel Shipments


Dear All Marketers,

Effective immediately, all parcels dispatched to customers must be packaged in the Trendwellness logo box. The Operations team will ensure that parcels are properly packed and ready for self-pickup for those marketers requesting collection directly from the Operations department.

As per company policy, all shipments to customers must be sent in the branded box. For any exceptional cases where customers prefer not to receive parcels with the logo visible, the Operations team will wrap the box with a DHL plastic console pouch. Kindly ensure to note such special requests when placing the order to facilitate the DHL wrapping.

Thank you for your cooperation in maintaining our brand presentation.

 

Best regards,
Management
Trend Global International Sdn Bhd

 

New Procedure for Special Package Link Requests


Dear All Marketers,

Please be informed that effective immediately, all requests for special package links for SenangPay & Ezbeli must be made in the TW OPERATION WhatsApp group. These requests must include the relevant poster.

After receiving approval from CMO Miff, Operation staff Jia Yee will proceed to create the link accordingly. No more private messages to operation staff for such requests will be accepted.

Thank you for your attention to this matter and your cooperation in ensuring smooth processes.
 

Best regards,
Management
Trend Global International Sdn Bhd

 

GUIDELINES ON REQUESTING EXTRA FREE GIFTS


Dear all Marketers,

As per the mutual agreement reached during the Elite meeting on September 3rd, 2024, regarding requests for extra free gifts:

Do not assume it is granted.
Must obtain permission from the CEO/CMO.
Must be remarked in the report.
For each free Travel Pack given, RM30 will be deducted from the payout.

Please adhere to these guidelines moving forward.

 

Best regards,

Management
Trend Global International Sdn Bhd

 

ARRIVAL OF BG+ STOCK AND UPDATE ON FREE GIFT OFFER


Dear all Marketers,

We are pleased to inform you that BG+ stocks have arrived at the operation warehouse. Any orders placed by September 3rd, 11:59 PM, will still include the extra free gift for customers. Orders placed from September 4th, 12:00 AM onwards, will revert to the standard offer, with no additional free gift.

Thank you.

 

Best regards,

Management
Trend Global International Sdn Bhd