MEMORANDUM 202500075

To: All Marketer
Date: 12 Mar 2025
Subject: Special Arrangement for DHL Pickup Before Hari Raya Aidilfitri Holiday

Dear Marketers,

Please be informed that the Operation Department will be closed from 31st March 2025 (Monday) to 1st April 2025 (Tuesday) and will resume work on 2nd March 2025 (Wednesday).

To ensure customers receive their purchases before Hari Raya Aidilfitri holiday, the following are the recommended last pickup dates from DHL:
East Malaysia: 20th March 2025 (Wednesday)
West Malaysia: 24th March 2025 (Saturday)

Important Notes:
MCT Products : After the cutoff dates mentioned above, all parcels picked up by DHL may only be delivered after 3rd April 2025. DHL will store these parcels in their warehouse, which does not have air-conditioning. This may compromise the quality of temperature-sensitive products, such as MCT products. Therefore, no MCT products should be arranged for pickup after the cutoff dates.

Non-MCT Products : For non-MCT products, pickups can still be arranged until the following dates:
East Malaysia: 29th March 2025 (Saturday)
West Malaysia: 29th March 2025 (Saturday)

Should there be any concerns or further clarifications needed, please reach out promptly.

Thank you for your cooperation.

MEMORANDUM 202500073

To: All Marketer

Date: 12 Mar 2025

Subject: GOOD NEWS! Self-Collection Now Available in Penang

Dear Marketers,

GOOD NEWS! Penang customers may now self-collect their parcels from the Penang Office.

The collection details are as follows:

Trend Global International Sdn Bhd

Account & Admin Department

44, 2nd Floor, Medan Angsana 4,

Bandar Baru Ayer Itam,

11500 Penang

Tel: 012-8084133

Thank you.

Management

Trend Global International Sdn Bhd

MEMORANDUM 202500072

To: All Marketer
Date:26 Feb 2025
Subject: New Batch of Ketozen BG+

Dear Marketers,

Please be informed that the new batch of Ketozen BG+ has the following updates:

Mold : Same round shape, but now with a "T" mold on it
Color : Different from the previous batch
Size : Smaller than the old stock

The current batch is expected to last until 5th March 2025. After this date, the new batch will be dispatched by the Operations team.

Please find the attachment for your reference.

Thank you for your attention.

MEMORANDUM 202500071

To: All Marketer
Date:26 Feb 2025
Subject: New Batch of Ketozen 3B Tablet 

Dear all marketers,

Please be informed that the new batch of Ketozen 3B Tablet are with the mold of "T" on the chewing tablet. 

Hereby with the attachment for your reference.

Thank you for your attention.

MEMORANDUM 202500070

To: All Marketers
Date: 4 Feb 2025
Subject: Temporary Unavailability of UOB Instalment on Payex/EzBeli

Please be informed that UOB instalment is temporarily unavailable on Payex and EzBeli. We will update you once the service is restored.

For any concerns or alternative payment arrangements, please reach out to the operation  team.

Thank you for your attention.

MEMO OF REMINDER

To: All Marketers
Subject: Special Arrangement for DHL Pickup Before Chinese New Year Holiday

Please be informed that the Operation Department will be closed from 28th January 2025 (Tuesday) to 1st February 2025 (Saturday) and will resume work on 3rd February 2025 (Monday).

To ensure customers receive their purchases before Chinese New Year holiday, the following are the recommended last pickup dates from DHL:
East Malaysia: 20th January 2025 (Monday)
West Malaysia: 22nd January 2025 (Wednesday)

Important Notes:
MCT Products : After the cutoff dates mentioned above, all parcels picked up by DHL may only be delivered after 3rd February 2025. DHL will store these parcels in their warehouse, which does not have air-conditioning. This may compromise the quality of temperature-sensitive products, such as MCT products. Therefore, no MCT products should be arranged for pickup after the cutoff dates.

Non-MCT Products : For non-MCT products, pickups can still be arranged until the following dates:
East Malaysia: 27th January 2025 (Monday)
West Malaysia: 27th January 2025 (Monday)

Should there be any concerns or further clarifications needed, please reach out promptly.

Thank you for your cooperation.

MEMORANDUM 202500068

To: All Marketers
Subject: Temporary Deactivation of SenangPay & EzBeli Links for Selected Packages

This is to inform you that some product links for selected packages on SenangPay and EzBeli have been temporarily deactivated. We received an URGENT notice today from Payex requiring immediate updates to maintain access to EzBeli.

The issue arises from non-compliance with specific requirements set by their banking partners.

Our Operations Team is already working to address these requirements as quickly as possible.

Thank you for your understanding and cooperation.

MEMORANDUM 202500067

To: All Marketers
Subject: Chinese New Year Promotion Update

Dear Marketers,

Happy Chinese New Year! 

We are pleased to share an exciting update to our CNY promotions. Starting 12 January 2025, 12:00 PM, customers who purchase any promotional package without a red packet will now receive one pack of CNY red packets!

This update applies to:
Single items (e.g., 220)
Trial packages (e.g., 418)

This means all promotional packages are now entitled to one pack of red packets. Orders placed in the system from the stated time and date will be eligible.

Let’s work together to make this celebration extra special for our customers. Thank you for your continuous efforts!

PV January 2025
All courier charges (within Malaysia) by company

MEMORANDUM 202500066

To: All Marketers
From: Management
Date: 4 Jan 2025
Subject: Annual Bonus Pool Memo

Dear Leaders,

We are pleased to share details about the Annual Bonus Pool for eligible achievers:

Elite Pool: For Q9 Elite Achievers.
Black Pool: For Million Dollar Achievers (MDE).

The Annual Bonus Pool will be disbursed after the first quarter of the following year, following the closure of the company's accounts for the calendar year ending 31st December.

Special Release for 2024 Annual Bonus Pool:
To bring added cheer this festive season, the company will release 20% of the Elite Pool and 20% of the Black Pool before Chinese New Year. This ensures all eligible leaders can enjoy a portion of their bonuses during the celebrations.

Thank you for your continuous dedication and contributions to the company's success.