MEMORANDUM 202500092

To: All Marketers

From: Management

Date: 22 August 2025

Subject: Updated PV on August 2025

Dear All, hereby is the latest PV listing and August 2025 PV List.

Kindly refer to the attachment for your reference.

Thank you

MEMORANDUM 202500091

To: All Marketers
From: Admin Team
Date: 20 August 2025
Subject: Purchase Process for MyKETOZENStory 100 Merchant T-shirt

Dear Team,

Please take note of the following important guidelines for the Merchant T-shirt purchase process in the system:

1.    Purchase via Product Wallet:
o    Select:  [product wallet] MyKETOZENStory 100  Merchandized 
                   (Tshirt)
o    Price: RM45

2.    Purchase using Normal Payment (non-wallet):
o    Select: MyKETOZENStory 100  Merchandized (Tshirt)
o    Price: RM39

Kindly ensure that the correct option is selected depending on the payment method used. This will help avoid discrepancies and ensure a smooth process for both customers and internal reporting.

Should you have any questions or face issues in the system, please reach out to Admin Department.

Thank you for your cooperation.

MEMORANDUM 202500090

To: All Marketers

From: Management

Date: 14 August 2025

Subject: Attendance Requirement for System MDE Leaders Effective 1st January 2026

Effective 1st January 2026, all System MDE Leaders are required to comply with the following attendance requirements in order to be eligible for company incentives.

Mandatory Attendance:

• Daily Morning Briefings
• Tuesday Night Elite Meetings
• Thursday Night Trainings
• All Physical Activities, including but not limited to:
  • Internal Meetings
  • Company Trainings
  • RS & Elite Workshops
  • Team Building Programs

Attendance Requirement:

• System MDE Leaders must maintain a minimum of 80% attendance across all the above sessions.
• The remaining 20% absenteeism is only acceptable with valid reasons that are approved in advance by the Chief Marketing Officer (CMO).

Incentive Eligibility:

Only those who fulfill the attendance requirement will be entitled to receive the following company incentives:

• Black Pool
• Travel Incentive
• Car Fund Pool

Your active participation is essential to uphold the excellence and unity of our team. We trust all System MDE Leaders will demonstrate commitment and professionalism.

Thank you for your cooperation.

Management

Trend Global International Sdn Bhd

MEMORANDUM 202500089

To: All Marketers

From: Management

Date: 07 August 2025

Subject: Interest Rate Adjustment on EzBeli Platform

Dear Team,

Please be informed that there are updates to the interest rateadjustments on the EzBeli platform. Kindly refer to the updated tablelisting for detailed information.

Should you have any questions or require clarification, feel free to reachout.

Thank you for your attention.

Management

Trend Global International Sdn Bhd

Interest Rate Adjustment on EzBeli Platform

MEMORANDUM 202500088

To: All Marketers

From: Management

Date: 29 July 2025

Subject: Refund Case – RM100 Voucher

Customers intend to use a RM100 voucher but accidentally bank in the full package amount.

✅Allowed Refund Scenario:

• Customer intended to use a RM100 voucher but accidentally banked in the full amount (e.g., RM1,090).

Marketers must:

• Place the order in the system using the voucher (i.e., at RM990, not RM1,090).
• Inform the Operation & Account Department in the Operation WhatsApp Group, attaching the bank-in slip (showing RM1,090) and explaining that the voucher was meant to be used.
• Upon verification, the company will refund RM100 to the customer.

❌Refund Not Allowed Scenario:

• Customer banked in RM1,090, and marketer placed the order in the system at RM1,090 without applying the voucher.
• In this case, since the order did not reflect voucher usage, no refund will be approved.

All marketers must ensure the system accurately reflects the voucher application. Refunds will only be processed if the voucher is applied during order placement and proper notification is sent to the Operations group.

For further clarification, contact the Admin or Account Department.

Thank you.

Management

Trend Global International Sdn Bhd

MEMORANDUM 202500086

To: All Eligible Car Fund Achievers
Date: 03 June 2025
Subject: Special Car Fund Offer for 2025 Achievers

We are pleased to announce a special offer for all achievers who have qualified for the Car Fund in the year 2025.

Terms of the Offer:

• This offer is only applicable to achievers of the 2025 Car Fund.
• The RM30,000 deposit is strictly for the downpayment of a new car.
• The selected vehicle must have a minimum on-the-road value of RM250,000 or above.
• Proof of purchase and ownership under the achiever’s name must be submitted for verification before the fund is released.

This initiative reflects our commitment to recognizing and rewarding excellence. We look forward to seeing our top achievers enjoy the fruits of their hard work in style.

Management
Trend Global International Sdn Bhd

MEMORANDUM 202500085

To: All Marketer
Date: 20 May 2025
Subject: Delivery Timeline for Flash Courier Service

Please take note of the following delivery timelines when using Flash courier service:

• East Malaysia (non-outskirt areas): Estimated 5–9 working days (excluding any customs interference)
• East Malaysia (outskirt areas): Estimated 9–14 working days (excluding any customs interference)

Standard Operating Procedure (SOP):
Once the operations team places an order via EasyParcel and assigns it to Flash, the team will notify the respective marketer. Please note that the delivery time will follow Flash’s standard timeline, as stated above.

For any urgent matters or clarification, don't hesitate to get in touch with the Operations Department.

Thank you for your attention and cooperation.

Management
Trend Global International Sdn Bhd

MEMORANDUM 202500084

To: All Marketer
Date: 16 May 2025
Subject: New Batch of Ketozen 3B Tablet Travel Pack with the mold of “T”

Dear Marketers,

Please be informed that the current batch of Ketozen 3B Tablet Travel Pack without the mold of “T” is expected to last until 26th May 2025. After this date, the new batch of Ketozen 3B Tablet Travel Pack with the mold of “T” will be dispatched by the Operations team.

Thank you for your attention.