Jan 22, 2025

Special Arrangement for DHL Pickup Before Chinese New Year Holiday

MEMO OF REMINDER

To: All Marketers
Subject: Special Arrangement for DHL Pickup Before Chinese New Year Holiday

Please be informed that the Operation Department will be closed from 28th January 2025 (Tuesday) to 1st February 2025 (Saturday) and will resume work on 3rd February 2025 (Monday).

To ensure customers receive their purchases before Chinese New Year holiday, the following are the recommended last pickup dates from DHL:
East Malaysia: 20th January 2025 (Monday)
West Malaysia: 22nd January 2025 (Wednesday)

Important Notes:
MCT Products : After the cutoff dates mentioned above, all parcels picked up by DHL may only be delivered after 3rd February 2025. DHL will store these parcels in their warehouse, which does not have air-conditioning. This may compromise the quality of temperature-sensitive products, such as MCT products. Therefore, no MCT products should be arranged for pickup after the cutoff dates.

Non-MCT Products : For non-MCT products, pickups can still be arranged until the following dates:
East Malaysia: 27th January 2025 (Monday)
West Malaysia: 27th January 2025 (Monday)

Should there be any concerns or further clarifications needed, please reach out promptly.

Thank you for your cooperation.