Memorandum 202500120

To: All Marketers

From: Management

Subject: Pos Malaysia Service Disruption Notice for Flood-Affected Areas

Dear Marketers,

Please be informed that Pos Malaysia’s delivery services in several states — Perak, Terengganu, Perlis, Kelantan, Selangor, Pahang, and Kedah — are currently experiencing disruptions due to the ongoing flood situation.

Some locations may encounter delivery delays, temporary closures, or restricted operations during this period.

You may refer to the official update and full list of affected areas via the link below:

🔗 https://bit.ly/4oW6Gyo

Pos Malaysia teams are actively monitoring the situation and will resume full services as soon as it is safe to do so. Please stay safe and follow any instructions issued by local authorities if needed.

We truly appreciate your patience and cooperation in managing customer expectations during this time.

Thank you.

Memorandum 202500119

To: All Marketers
From: Management
Subject: Monthly System Maintenance Resumption

Dear Marketers,

Please be informed that the Monthly System Maintenance will resume its normal routine effective 1st December 2025 until further notice.

The normal maintenance schedule is as follows:
Every 1st day of the month, from 12:00am to 12:00pm, the system will undergo scheduled maintenance.

During this period, system access may be limited or temporarily unavailable. Kindly plan your submissions and transactions accordingly.

Thank you for your attention and cooperation.

Management
Trend Global International Sdn. Bhd.

Memorandum 202500118

To: All Marketers 

From: Management 

Subject: Temporary Delivery Suspension – DHL & Pos Malaysia Flood-Affected Areas

Dear Team,

Please be informed that DHL has temporarily suspended deliveries to several regions due to severe flooding and continuous heavy downpour since 24th November 2025, 3:00pm, until further notice. 

Roads in the affected areas have been closed, and delivery attempts cannot be made at this time.

Kindly take note of the affected postcodes and avoid arranging customer deliveries to these regions until DHL confirms clearance

Flood-Affected Areas (As of 24-Nov-2025)

East Coast

* 16080 – Simpangan, Bendang Pak Yong, Padang Mandol

* 16200 – Cabang Empat Tumpat / Air Dingin / Kg Geting Tumpat / Pengkalan Kubor

* 15000-16400 – Kota Bharu / Salor / Pantai Cahaya Bulan / Ketereh

* 16100 – Pengkalan Chepa / Kg Kemumin, Sabak Pengalan Chepa / Padang Tembak

* 16150 – Kubang Kerian / Binjai / Pasir Hor / Kubang Kerian / Chepa / Pasir Tumboh

* 16250 – Wakaf Bharu / Pasir Pekan /Wakaf Bharu / Kutan

* 16300 – Bachok / Tawang / Bekelam / Beris / Gunong Kandis

* 16400 – Melor / Padang Mokan / Permatang Pusu

* 16450 – Ketereh / Kadok / Kok Lanas

* 17020-17070 – Pasir Mas / Tendong / Lati

* 17500 – Tanah Merah / Kelewek / Belimbing / Padang Siam

* 21090 – Kuala Terengganu, Pulau Redang

* 22300 – Jerteh, Pulau Perhentian

Northern Region: Perlis & Changlun, Kedah

* 02100 – Seluruh Kawasan Padang Besar

* 02200 – Seluruh Kawasan Kaki Bukit, Wang Kelian, Tasik Tasoh

* 02500 – Mata Ayer, Kg Gial, Chuping, Panggas, Kg Oran, Batu Bertangkap

* 01000 – Taman Bukit Kayangan, Behor Empiang, Sg Batu Pahat, Tebing Tinggi, Pekan Kangar, Sempering

* 02600 – Tambun Tulang, Pekan Arau, Jalan Padang Siding

* 02700 – Kangsar / Simpang Empat

* 06100 – Kawasan Sekitar Changlun

* 32800 – Bota / Kg. Parit 6 / Kg. Parit 4 Mardi

* 34900 – Pantai Remis / Taman Pantai Wang / Jalan Parit Amarikan / Kg. Baru Sungai Batu / Tebuk Yan

Central Region

Klang Depot

* 42100 – Rantau Panjang Klang

* 41050 – Bukit Raja Klang / Meru Klang / Aman Perdana Klang / Kampung Budiman U14 Klang

* 41250 – Sungai Udang Klang / Kampung Delek Kiri & Kanan

Selangor

* 40000 – Shah Alam / Taman Desa Kemuning / ⁠Kampung Budiman / Kampung Kubu Gajah / Giant / Taman Sri Lembayung / Jalan Opera / Persiaran Jubli Perak / Jalan Mat Raji / Padang Jawa / ⁠Jalan Mantap 25/126 / ⁠Jalan Sentosa 25/129 / Persiaran Budiman / Persiaran Perusahaan

* 43100 – Balakong / Jalan Sg Serai ke Batu 9 Cheras / ⁠Jalan utama ke Kampung Sg Tekali / ⁠Batu 15 1/2 Dusun Tua Hulu Langat hadapan IKTBN

Wilayah Persekutuan

* 58200 – Jalan Klang Lama / Kuala Lumpur / Land Slide at Jalan 5 Sepadu, Blok B & Blok C Taman United , Seputeh

BIP Depot

* 40460 – Bukit Kemuning

BRP Depot

* 47000 – Saujana Perdana / Kubu Gajah

Puchong Depot

* 47100 – Kg Tengah / Kg Kuala Sg Baru

Please take note & assist to update your customers accordingly regarding the delay delivery arrangements for these areas. 

We will notify you once DHL resumes normal operations. 

Thank you for your  cooperation.

Memorandum 202500118

To: All Marketers 

From: Management 

Subject: Temporary Delivery Suspension – DHL & Pos Malaysia Flood-Affected Areas

Dear Team,

Please be informed that DHL has temporarily suspended deliveries to several regions due to severe flooding and continuous heavy downpour since 24th November 2025, 3:00pm, until further notice. 

Roads in the affected areas have been closed, and delivery attempts cannot be made at this time.

Kindly take note of the affected postcodes and avoid arranging customer deliveries to these regions until DHL confirms clearance

Flood-Affected Areas (As of 24-Nov-2025)

East Coast

* 16080 – Simpangan, Bendang Pak Yong, Padang Mandol

* 16200 – Cabang Empat Tumpat / Air Dingin / Kg Geting Tumpat / Pengkalan Kubor

* 15000-16400 – Kota Bharu / Salor / Pantai Cahaya Bulan / Ketereh

* 16100 – Pengkalan Chepa / Kg Kemumin, Sabak Pengalan Chepa / Padang Tembak

* 16150 – Kubang Kerian / Binjai / Pasir Hor / Kubang Kerian / Chepa / Pasir Tumboh

* 16250 – Wakaf Bharu / Pasir Pekan /Wakaf Bharu / Kutan

* 16300 – Bachok / Tawang / Bekelam / Beris / Gunong Kandis

* 16400 – Melor / Padang Mokan / Permatang Pusu

* 16450 – Ketereh / Kadok / Kok Lanas

* 17020-17070 – Pasir Mas / Tendong / Lati

* 17500 – Tanah Merah / Kelewek / Belimbing / Padang Siam

* 21090 – Kuala Terengganu, Pulau Redang

* 22300 – Jerteh, Pulau Perhentian

Northern Region: Perlis & Changlun, Kedah

* 02100 – Seluruh Kawasan Padang Besar

* 02200 – Seluruh Kawasan Kaki Bukit, Wang Kelian, Tasik Tasoh

* 02500 – Mata Ayer, Kg Gial, Chuping, Panggas, Kg Oran, Batu Bertangkap

* 01000 – Taman Bukit Kayangan, Behor Empiang, Sg Batu Pahat, Tebing Tinggi, Pekan Kangar, Sempering

* 02600 – Tambun Tulang, Pekan Arau, Jalan Padang Siding

* 02700 – Kangsar / Simpang Empat

* 06100 – Kawasan Sekitar Changlun

* 32800 – Bota / Kg. Parit 6 / Kg. Parit 4 Mardi

* 34900 – Pantai Remis / Taman Pantai Wang / Jalan Parit Amarikan / Kg. Baru Sungai Batu / Tebuk Yan

Central Region

Klang Depot

* 42100 – Rantau Panjang Klang

* 41050 – Bukit Raja Klang / Meru Klang / Aman Perdana Klang / Kampung Budiman U14 Klang

* 41250 – Sungai Udang Klang / Kampung Delek Kiri & Kanan

Selangor

* 40000 – Shah Alam / Taman Desa Kemuning / ⁠Kampung Budiman / Kampung Kubu Gajah / Giant / Taman Sri Lembayung / Jalan Opera / Persiaran Jubli Perak / Jalan Mat Raji / Padang Jawa / ⁠Jalan Mantap 25/126 / ⁠Jalan Sentosa 25/129 / Persiaran Budiman / Persiaran Perusahaan

* 43100 – Balakong / Jalan Sg Serai ke Batu 9 Cheras / ⁠Jalan utama ke Kampung Sg Tekali / ⁠Batu 15 1/2 Dusun Tua Hulu Langat hadapan IKTBN

Wilayah Persekutuan

* 58200 – Jalan Klang Lama / Kuala Lumpur / Land Slide at Jalan 5 Sepadu, Blok B & Blok C Taman United , Seputeh

BIP Depot

* 40460 – Bukit Kemuning

BRP Depot

* 47000 – Saujana Perdana / Kubu Gajah

Puchong Depot

* 47100 – Kg Tengah / Kg Kuala Sg Baru

Please take note & assist to update your customers accordingly regarding the delay delivery arrangements for these areas. 

We will notify you once DHL resumes normal operations. 

Thank you for your  cooperation.

Memorandum 202500118

To: All Marketers 

From: Management 

Subject: Temporary Delivery Suspension – DHL & Pos Malaysia Flood-Affected Areas

Dear Team,

Please be informed that DHL has temporarily suspended deliveries to several regions due to severe flooding and continuous heavy downpour since 24th November 2025, 3:00pm, until further notice. 

Roads in the affected areas have been closed, and delivery attempts cannot be made at this time.

Kindly take note of the affected postcodes and avoid arranging customer deliveries to these regions until DHL confirms clearance

Flood-Affected Areas (As of 24-Nov-2025)

East Coast

* 16080 – Simpangan, Bendang Pak Yong, Padang Mandol

* 16200 – Cabang Empat Tumpat / Air Dingin / Kg Geting Tumpat / Pengkalan Kubor

* 15000-16400 – Kota Bharu / Salor / Pantai Cahaya Bulan / Ketereh

* 16100 – Pengkalan Chepa / Kg Kemumin, Sabak Pengalan Chepa / Padang Tembak

* 16150 – Kubang Kerian / Binjai / Pasir Hor / Kubang Kerian / Chepa / Pasir Tumboh

* 16250 – Wakaf Bharu / Pasir Pekan /Wakaf Bharu / Kutan

* 16300 – Bachok / Tawang / Bekelam / Beris / Gunong Kandis

* 16400 – Melor / Padang Mokan / Permatang Pusu

* 16450 – Ketereh / Kadok / Kok Lanas

* 17020-17070 – Pasir Mas / Tendong / Lati

* 17500 – Tanah Merah / Kelewek / Belimbing / Padang Siam

* 21090 – Kuala Terengganu, Pulau Redang

* 22300 – Jerteh, Pulau Perhentian

Northern Region: Perlis & Changlun, Kedah

* 02100 – Seluruh Kawasan Padang Besar

* 02200 – Seluruh Kawasan Kaki Bukit, Wang Kelian, Tasik Tasoh

* 02500 – Mata Ayer, Kg Gial, Chuping, Panggas, Kg Oran, Batu Bertangkap

* 01000 – Taman Bukit Kayangan, Behor Empiang, Sg Batu Pahat, Tebing Tinggi, Pekan Kangar, Sempering

* 02600 – Tambun Tulang, Pekan Arau, Jalan Padang Siding

* 02700 – Kangsar / Simpang Empat

* 06100 – Kawasan Sekitar Changlun

* 32800 – Bota / Kg. Parit 6 / Kg. Parit 4 Mardi

* 34900 – Pantai Remis / Taman Pantai Wang / Jalan Parit Amarikan / Kg. Baru Sungai Batu / Tebuk Yan

Central Region

Klang Depot

* 42100 – Rantau Panjang Klang

* 41050 – Bukit Raja Klang / Meru Klang / Aman Perdana Klang / Kampung Budiman U14 Klang

* 41250 – Sungai Udang Klang / Kampung Delek Kiri & Kanan

Selangor

* 40000 – Shah Alam / Taman Desa Kemuning / ⁠Kampung Budiman / Kampung Kubu Gajah / Giant / Taman Sri Lembayung / Jalan Opera / Persiaran Jubli Perak / Jalan Mat Raji / Padang Jawa / ⁠Jalan Mantap 25/126 / ⁠Jalan Sentosa 25/129 / Persiaran Budiman / Persiaran Perusahaan

* 43100 – Balakong / Jalan Sg Serai ke Batu 9 Cheras / ⁠Jalan utama ke Kampung Sg Tekali / ⁠Batu 15 1/2 Dusun Tua Hulu Langat hadapan IKTBN

Wilayah Persekutuan

* 58200 – Jalan Klang Lama / Kuala Lumpur / Land Slide at Jalan 5 Sepadu, Blok B & Blok C Taman United , Seputeh

BIP Depot

* 40460 – Bukit Kemuning

BRP Depot

* 47000 – Saujana Perdana / Kubu Gajah

Puchong Depot

* 47100 – Kg Tengah / Kg Kuala Sg Baru

Please take note & assist to update your customers accordingly regarding the delay delivery arrangements for these areas. 

We will notify you once DHL resumes normal operations. 

Thank you for your  cooperation.

Memorandum 202500117

To: All Marketers

From: Management

Subject: Updated Logistics Arrangements – Effective 1 December 2025

Please be informed of the updated logistics procedure that will take effect starting 1st  December 2025, until further notice.

1. Primary Courier Service – Pos Laju

All customer orders will be shipped using Pos Laju as the default courier service starting 1st December 2025.

2. Exceptions to Using DHL Courier Services

DHL logistics will ONLY be used for the following two cases below:

a. Cash on Delivery (COD) orders exceeding RM2,000

b. Orders requiring Open Box Service

3. System Limitation – Tracking Number Notification

As Pos Laju’s courier service is currently not integrated with our system, the tracking number will not be auto-generated and sent automatically to the customers via WhatsApp.

Once the Operations Team creates the shipment, they will share the tracking number with the marketers. We kindly seek for the marketers’ assistance to forward it to the customers.

Thank you for your attention.

Memorandum 202500116

To: All Marketers
From: Management
Subject: Adjusted Operation Hours for this Friday (21st November 2025)

Dear Team,

Please be informed that this Friday’s operation working hours will end at 11:00 AM to accommodate the company luncheon event. 

Therefore, all customer pick-up arrangements must be scheduled before 11:00 AM. 

Kindly notify your customers in advance and make the necessary coordination to ensure a smooth & timely process.

Your cooperation is greatly appreciated.

Thank you.

Memorandum 202500115

To: All Marketers

From: Management

Subject: Submission of Company Expense Claims

For any expenses that require reimbursement from the company, please ensure that all invoices or receipts are issued under the following details:

TREND GLOBAL INTERNATIONAL SDN. BHD.

Registration No.: 202301020044 (1513966-A)

TIN No.: C58162362020

This is to ensure proper compliance with accounting audit requirements and the upcoming LHDN e-invoicing implementation.

Thank you for your cooperation.

Management

Trend Global International Sdn. Bhd.

Memorandum 202500114

To: All Marketers
From: Management
Subject: Update on November Promotion

As part of our ongoing effort to enhance the value and focus of our promotions, starting 16 November 2025, we will continue the exciting RM1,000 and RM1,500 promo offers.

Please note that the RM3,000 promo will conclude on 15 November 2025. Let’s keep the momentum going and make the most of these offers to drive strong November results together!

Thank you.

Management
Trend Global International Sdn Bhd

Memorandum 202500113

To: All Marketers
From: Management
Subject: MDE Recognition and Payout System Policy

Please be informed that any Elite who achieves accumulated sales of RM850,000 will be recognized as MDE (Million Dollar Elite) for recognition purposes only.

This recognition is honorary and does not affect the payout system or Bonus Pool calculation. All payouts and bonus entitlements will continue to follow the company’s official Payout Policy as stipulated.

We appreciate everyone’s continued effort and commitment in striving toward excellence while maintaining compliance with company policies.

Management
Trend Global International Sdn Bhd