Mar 03, 2026

Arrangement for DHL & Pos Pickup Before Hari Raya Aidilfitri Holiday

Memorandum 202500135

To: All Marketers & Staff
From: Management
Subject: Arrangement for DHL & Pos Pickup Before Hari Raya Aidilfitri Holiday

Please be informed that the Operation Department will be closed from 21st March 2026 (Saturday) to 23rd March 2026 (Monday) and will resume work on 24th March 2026 (Tuesday).

To ensure customers receive their purchases before Hari Raya Aidilfitri holiday, the following are the recommended last pickup dates from DHL and POS:
East Malaysia: 12th March 2026 (Thursday)
West Malaysia: 16th March 2026 (Monday)
( Note: Kindly note that delivery will take up to 10 days from the pickup date, effective 2 March 2026 until Hari Raya 2026.)

Important Notes:
Flex-C Products : After the cutoff dates mentioned above, all parcels picked up by DHL may only be delivered after 24th March 2026. DHL will store these parcels in their warehouse, which does not have air-conditioning. This may compromise the quality of temperature-sensitive products, such as Flex-C products. Therefore, no Flex-C products should be arranged for pickup after the cutoff dates.

Non Flex-C Products : For non-MCT products, pickups can still be arranged until the following dates:
East Malaysia: 20th March 2026 (Friday)
West Malaysia: 20th March 2026 (Friday)

Should there be any concerns or further clarifications needed, please reach out promptly.

Thank you for your cooperation.