Jan 22, 2026

Arrangement for DHL & Pos Pickup Before Chinese New Year Holiday

Memorandum 202500130

To: All Marketers
From: Management
Subject: Arrangement for DHL & Pos Pickup Before Chinese New Year Holiday

Please be informed that the Operation Department will be closed from 14th February 2026 (Saturday) to 19th February 2026 (Thursday) and will resume work on 20th February 2026 (Friday).

To ensure customers receive their purchases before Chinese New Year holiday, the following are the recommended last pickup dates from DHL and POS:
East Malaysia: 7th February 2026 (Saturday)
West Malaysia: 11th February 2026 (Wednesday)

Important Notes:
MCT Products : After the cutoff dates mentioned above, all parcels picked up by DHL may only be delivered after 19th February 2026. DHL will store these parcels in their warehouse, which does not have air-conditioning. This may compromise the quality of temperature-sensitive products, such as MCT products. Therefore, no MCT products should be arranged for pickup after the cutoff dates.

Non-MCT Products : For non-MCT products, pickups can still be arranged until the following dates:
East Malaysia: 13th February 2026 (Friday)
West Malaysia: 13th February 2026 (Friday)

Should there be any concerns or further clarifications needed, please reach out promptly.

Thank you for your cooperation.